Policies and Frequently Asked Questions

PAYMENT POLICY

  • All payments will be made according to the payment policies schedule above.

  • Any payment still owed at the time of the event must be paid by host in-full at the event, unless other arrangements are arranged.

  • Any additional on-site consumption beyond the prepaid portion to be automatically charged to the card on file post-event at manager’s discretion, unless other arrangements are made in advance.

  • Failure to submit timely payment may result in penalty.

CANCELLATION POLICY

  • The following cancellation policy applies:

    • Events cancelled more than 30 days before: No penalty for Cancelling.

    • Event cancelled 30 days or less before the event: A cancellation fee of 25% of the Subtotal will be automatically charged to the credit card on file.

  • The cancellation fee is not refundable.

  • The Final Payment is not refundable.

GUEST COUNT

  • The final guest count is a minimum guarantee required to be reported according to the payment policies schedule above.

  • The Customer will be charged, at minimum, for the number of guests specified in the final guest count.

  • If the number of guests exceeds the final guest count, the final bill will be increased accordingly.

MENUS SELECTION

  • The final menu selections are required to be reported according to the payment policies schedule above.

  • If Customer fails to make menu selections by that date, the standard menu that’s listed on the proposal will be the menu used.

  • Some menu items and pricing are subject to change bases on availability and seasonality. Reasonable menu substitutions will be made by the Venue if necessary.

OUTSIDE VENDORS & ENTERTAINERS

  • All outside vendors contracted for the event (Florists, Rentals, Décor, and Entertainment) must be approved by the Venue at least two weeks prior to event.

  • The Venue is not responsible for organizing arrangements made with outside vendors or for confirming vendor arrangements.

  • Management must approve all entertainment before the event to ensure it meets with noise regulation, space requirements and does not cause disruption to the Venue other patrons.

OUTSIDE FOOD & BEVERAGE

  • No food or beverage of any kind may be brought in by the Customer without prior approval from the Venue. Additional fees may apply.

SALES TAX EXEMPTION

  • Tax exempt groups must provide a copy of the state Sales Tax Exemption certificate prior to the event.

  • The Customer must be named as the exempt organization on the certificate.

DAMAGES

  • The Customer is responsible for any damages caused by the Customer or guests of the Customer.

  • Damage includes, but is not limited to: property damage, personal injury to restaurant staff, personal injury to the Venue’s other guests.

CONSUMER ADVISORY

  • Consuming raw or undercooked meats, poultry, seafood, shellfish, eggs or unpasteurized milk may increase your risk of food-borne illness.

EVENT TIMING

  • We will remind the host or remaining guests when their event is scheduled to conclude.

SEVERE WEATHER

  • The Venue is not responsible and cannot guarantee to accommodate events booked during inclement weather.

  • At the Venue’s discretion, the event details may be transferable to a new date.

SELF-PARKING

  • Please note the following self-parking options located nearby:

    • Free Parking Lot

    • Free Street Parking

VALET PARKING

  • Please note the following information for valet service: Valet Service is not available

WHEELCHAIR ACCESSIBILITY

  • We have the following wheelchair-accessible amenities: Accessible Parking and Accessible Entrance

  • We have Accessible Seating in our downstairs dining area

  • Unfortunately, our Upstairs Dining Room is not wheelchair-accessible

ATMOSPHERE

  • We want our guests to be comfortable and enjoy themselves. Casual attire is suggested.

OUTSIDE FOOD & BEVERAGE

  • Outside desserts may be brought in for an event for an additional fee.

  • Outside wine bottles may be brought in for an event for an additional fee.

REMOVING FOOD & BEVERAGE

  • Unconsumed food may be removed from the premises.

  • Unconsumed bottles of opened wine may be removed from the premises.

MENU CUSTOMIZATIONS

  • We would be happy to offer menu substitutions or customizations based on Dietary Restrictions, Special Requests. Please let us know during the booking process so we can make any necessary menu adjustments or set up a consultation for further discussion.

  • We can offer complimentary custom printed menus for your plated meal with words or images of your choice. Please send the specifications to your event assistant.

DECORATIONS

  • The following decorations are prohibited from events in our space: Glitter or Confetti.

  • You can come before your event if you would like to decorate the space. We typically allow for 30 minutes before the event, but your arrival time can be flexible based on space availability as long as you discuss this with your event assistant during the booking process.

CONSULTATIONS

  • Our team can be available upon request by phone or in person to discuss all the details of your event. The best times for in-person consultations are Tuesday - Friday 12:00pm - 4:00pm, by appointment only.

CHILDREN

  • We have a children's menu we can offer, just ask us.

  • We can provide a high chair for children who require it.

ALCOHOL LAWS

  • By law, alcohol may only be provided to adults 21 and up.

  • We are not subject to any alcohol laws except for our local last-call regulations.

REGULARLY SCHEDULED ENTERTAINMENT

  • We do not have regularly scheduled house entertainment.

EQUIPMENT RENTALS

  • It is up to the host to coordinate their own rentals for additional equipment.

MINIMUM SPEND FAQ

WHAT IS A MINIMUM SPEND?

The minimum amount that must be spent on food and beverage (before tax and gratuity) in order to book the event. Excludes equipment rentals.

WHY DO WE NEED A MINIMUM SPEND?

We love our customers! We are excited that you want to host your events with us, but we want to make sure that we can do a great job executing your event.
With special events, we often have to:

  • Schedule extra staff ahead of time.

  • Make special food orders.

  • Block out seating/reservations for your space.

  • Turn away regular diners on the day of your event.

Minimum spends help us make these complex decisions that affect both the health of our business and the happiness of our customers.

HOW CAN MINIMUM SPENDS SAVE YOU MONEY?

Minimum spends are great for hosts who are looking to avoid paying upfront rental fees or staffing that other venues might impose, making sure that the money you spend goes entirely to your event experience.

WHAT SHOULD I DO IF I AM WORRIED ABOUT NOT MEETING A MINIMUM SPEND?

Just let us know! Minimum spends might be a little flexible on different dates and times, and we’d be happy to work with you on a solution.